Frequently Asked Questions (FAQs) – Arena Tech

1.      What products do you offer?
We specialize in high-performance computer hardware, gaming peripherals, and accessories.

2.      How long does shipping take?

·         Standard Shipping (Free): 12–18 business days

·         Expedited Shipping ($14.99): 10–12 business days

3.      Do you ship internationally?
Currently, we only ship within the United States.

4.      How can I track my order?
Once your order ships, you’ll receive a tracking number via email.

5.      Can I return a product?
Returns are accepted within 14 days for unopened, unused items.

6.      Do you offer exchanges?
Yes, exchanges are available within 14 days on eligible items.

7.      What if I receive a damaged or incorrect item?
Contact us within 48 hours to arrange replacement or refund.

8.      How do I contact customer support?
Email support@arenatechzone.com or call (248) 762-0356.

9.      Can I cancel or modify an order?
Contact us within 12 hours after placing your order to cancel or modify.

10.  Are your products gift-ready?
Items are carefully packed, but gift wrapping is not currently offered.